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FAQ

Everything you ask us,
sorted by topic.

23 questions, 6 sections. The first five cover the essentials in one minute.

★

The essentials in 5 questions

The answers that matter before you decide.

What is FC Pulse?

A WordPress plugin that reinvents the Fluent Community mobile experience. On phones, it replaces the default display with a real app in your colors, on iPhone and Android. Your spaces, courses, members and settings stay the same.

How do my members open the app?

They open your community at its current address. They can also install it as a PWA (Progressive Web App), with a shortcut on their home screen. FC Pulse guides them step by step, with a QR code to scan from the computer.

What does the installation include?

Two WordPress plugins: FC Pulse and SdravoCore, its free foundation. Each one has its own license key. You receive both with your order, and each one updates on its own.

Where is my members’ data stored?

On your site. FC Pulse runs on your WordPress, with your hosting provider. Your members, their posts and their conversations stay on your server.

When will FC Pulse be available?

Very soon, with a limited Founder offer. See the Founder offer.

1

Your members’ app

What they see, what they do.

What do my members find in the app?

The activity feed, spaces, courses, the chat of each space, private messages, their profile, search, the leaderboard and their notifications. Everything happens in the app, with no need to go back to the site.

How do courses work?

Each member sees their progress and picks up right where they left off. A finished lesson is celebrated with confetti, fireworks or stars. At the end, they receive a certificate and a badge they can share or add to their LinkedIn profile.

How does a space chat work?

Like a messaging app: photos, GIFs, emojis and reactions. A long press on a message lets you react, reply or copy the text. Four chat templates are available.

Can a member edit their profile in the app?

Yes, right in the app: photo, cover and details. You choose which rows the profile shows.

How does the app follow my Fluent Community settings?

It reads your community settings: private spaces, messages, members, leaderboard and moderation. What you change in Fluent Community shows up in the app.

2

Notifications

Your announcements, on your members’ phones.

Which notifications can I send?

Instant announcements, scheduled sends and automatic notifications: new lesson, new post, comment, reply or mention.

Where does a notification lead?

To the right place. One tap opens the related post, course or comment, right in the app.

How do I track sends?

The admin keeps the history and statistics of every send, next to scheduled sends and automations.

3

Design and admin

Your app, your brand.

How do I choose the app colors?

You start from a ready-made theme, then fine-tune each color. Each screen also offers several templates: the bottom menu, the top menu, the space page, the course page and the chat.

How do I build the home screen?

With blocks you drag into the order you want: courses, spaces, latest posts, videos, links. The phone preview right beside it shows the result live.

Can I use my own name and logo?

Yes. The app carries your logo, your colors and your community name. White label is set up in the admin.

4

Installation and compatibility

What you need, what connects.

What do I need to use FC Pulse?

A WordPress site with Fluent Community. FC Pulse installs as a plugin, alongside your community.

Can I have an app under my own name in the stores?

FC Pulse works with Maymoune apps. For an app under your own name on the App Store and Google Play, discover the Starter and Ultra packs on maymoune.com.

Can I display ads in the app?

Yes, with the FCA Ads Manager plugin. FC Pulse displays its ads in the app, and your advertisers keep their reports.

5

License and support

Everything after your purchase.

How do I activate my license?

With the keys you receive with your order, one for FC Pulse and one for SdravoCore. Paste each one into the license screen of its plugin, on your site.

Can I change my mind after purchase?

You have 15 days to change your mind, as long as the license is not activated. All the details are in the terms of sale.

Where can I get help?

You can write to technical support from your customer account. For a question before you buy, the contact form is open to everyone.

Another question?

Write to us. A real person replies within one business day.